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Sr. Software Engineer – ServiceNow Developer

Virtual Tech Gurus
September 10, 2019
Remote, VA
Unix and Others
Job Type
9 Months


  • Accountabilities Provides full design, planning, configuration, documentation, deployment and top-level support ownership of storage infrastructure technologies. 
  • Identifies design requirements and makes recommendations for capacity planning, performance optimization and future direction. 
  • Designs storage solutions per business requirements. 
  • This includes performing storage workload modeling for sizing, optimization and troubleshooting. 
  • Researches and compares system/OS features and works with vendors on system sizing for specific applications. 
  • Understands storage virtualization, data rationalization, workload automation, storage provisioning, Disaster Recovery and SAN Fabric management. 
  • Troubleshoots storage-related reliability, availability, and performance issues. 
  • Collaborates on and implements architecture recommendations to application integration, system administration, problem management, preventive maintenance, performance tuning.
  • Identifies and eliminates performance bottlenecks and makes performance-related recommendations (hardware, software, configuration). 
  • Leads or participates in the software development lifecycle, which includes research, new development, modification, security, correction of errors, reuse, re-engineering and maintenance of software products. Manages or utilizes software that is built and implemented as a product, using best-in-class development process/lifecycle management (ex: Agile, Waterfall). 
  • Gathers business requirements and participates in product definition and feature prioritization, including customer usability studies. 
  • Performs competitive analysis for features at a product level scope. 
  • Leads the testing and fixing of new or enhanced products. 
  • Creates technical documentation of software products/solutions. 
  • Assists with the development and review of end user and technical end user documentation. Drives idea generation for new software products, or for the next version of an existing product. 
  • Protects Intellectual property by working appropriate legal elements (ex: procurement, patents, open source). 
  • Responsible for the delivery of products within budget, schedule and quality guidelines. Works with the team to develop, maintain, and communicate current development schedules, timelines and development status. 
  • Makes changes to system software to correct errors in the original implementation and creates extensions to existing programs to add new features or performance improvements. 
  • Designs and develops major functional or performance enhancements for existing products, or produces new software products or tools. Reviews requirements, specifications and designs to assure product quality; develops and implements plans and tests for product quality or performance assurance. 


  • Contributes to the design and architecture of new or re-engineered software/storage environments Prepares written software/storage specifications for complex products from architectural diagrams and documents Develops and reviews design, functional, technical and/or user documentation, as needed Develops, reviews, analyzes and implements test strategies for software products and systems/for storage products and systems Develops, tests and integrates code for new or existing software of significant complexity Provides sustaining or maintenance support to existing software/storage environment, either by implementation or providing guidance to less senior engineers Designs and implements source code revision control methods for products Prepares accurate project status documentation for leadership Measures and analyzes quality metrics. Defines and implements actions for departmental or cross-functional process improvements Contributes to resource, schedule and cost sizing for software development projects of medium complexity
Description Comments:
  • ServiceNow Developer (Sr. Software Engineer). ServiceNow developer assigned to various development projects in an agile environment. 
  • Must be able to participate in multiple conference calls, including daily standups and scrum meetings.
  •  Our team of engineers at Virtustream work to design, build and operate an infrastructure-as-a-service cloud for some of the biggest companies in the world. 
  • Our team is looking for individuals to help create the foundation for a distributed, API driven micro-service to automate our cloud-scale platforms.
  • Meet with subject matter experts to gather requirements, and understand the expected use cases.
  • Develop and deliver solutions on the ServiceNow platform that meet or exceed the requirements to achieve the business goals of the organization.
  • Build automated tests for all developed solutions.
  • Be an ambassador for the ServiceNow platform and educate our business partners how to better leverage the native features, as well as helping them understanding the customization capabilities.
  • Participate in Agile development process such as sprint planning, retrospective, and sprint demo meetings.
  • At least 3 years of development in a complex or large-scale organization.
  • Minimum of 2 years’ experience developing with JavaScript.
  • Minimum 1 year experience developing solutions that utilize REST APIs.
  • Broad understanding of general IT operations with a mindset to show how ServiceNow can improve those operations.
  • Familiar with, and utilizes ServiceNow best practices.
  • Knowledge of the CMDB functions of ServiceNow.
  • Experience working in an SCRUM team.
  • ServiceNow Development experience, CMDB experience, at least 2 years experience with JavaScript and REST API's and experience working with SCRUM team and two week sprint delivery cycles.

JOBID: 8667

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