Virtual Tech Gurus
November 7, 2023
New York/Piscataway,, NY/NJ
Job Type
2.25 Months / 360 Hours


Scope Details
Requirements are outlined below.
  • Dell Hardware Systems Engineer
  • Principal accountabilities
  • Deploy, maintain, and troubleshoot Dell Servers
  • Ability to troubleshoot and maintain Hardware parts and RMA as required.
  • Serve as a subject matter expert for hardware and basic software deployment solutions
  • Monitor server performance and troubleshoot problem areas as needed
  • Act as a subject matter expert/Tier II support for the network team
  • Implement efficiencies through automation; maintain appropriate configurations; provide recommendations on system improvements; and assist in the transition to new hardware.
  • Ability to install or deinstall hardware components subject to Customer’s approval
  • Manage the Jane Street RMA process end to end via the Jane Street dedicated Dell RMA portal
  • Server repair / upgrades
  • Reset factory default for recycling of equipment, all manufacturers
  • Component RMA's, all manufacturers
  • Optic testing and RMA's
  • General assistance on Dell and non-Dell related assets
  • Entering JIRA tickets in Jane Street's system via a Jane Street provided
  • iPad. JIRA will be used to track project work. Jane Street cyber training to be completed for this access
  • Dell Servers
Important to note: The resource will need to be onsite once a week. The customer has 2 locations and the expectation is the resource will work one week in NY and the next week in NJ. 1 week at 375 Pearl St, New York NY 10038/ next week at 101 Possumtown Rd, Piscataway, NJ 08854

JOBID: 11376

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